How Payment Records Appear In Policy
Your payment record is used to match an account action with its status, not to create a separate profile for unrelated purposes. When you select DANA, OVO, GoPay or QRIS, we may receive the wallet reference, amount, time, status and account identifier needed to confirm the
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transaction. Bank transfer and virtual account records can include the receiving bank, such as BCA, BRI, Mandiri or BNI, together with a reference number. We also record account steps such as phone verification, login events and requests to access the Live Dealer Lobby or Mines, so
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we can protect the account and resolve a status question. We retain records for the period needed for service, security and legal duties. Where local law permits, you may ask what we hold, request a correction or ask about deletion. Some requests may require account verification
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before we respond.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.